Recruitment Subheading

Why use SMS?

In logistics, speed and availability are key factors. There is fierce competition for attracting new customers and keeping them is just as important. With SMS, you can launch notifications, reminders or alerts about packages and ordered products. Customers often overload customer service centres with enquiries about their product delivery and expected time of arrival. Adding SMS to the CRM system, the workload would be greatly decreased.

Business Benefits of SMS

  • Send alerts to customers when their order has been confirmed/dispatched
  • Accurate notification of delivery time (e.g. driver within 30 mins of arrival)
  • Messages out to delivery drivers/engineers/other field staff
  • Notification of low stock levels/faulty goods
  • Request information from your sales force and other field staff